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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heidi H

Heidi H

September 24, 2024

5  out of  5
rating by Heidi H
"Nancy is the BEST!"
We responded:
"Thank you Heidi! I agree that Nancy is the best. "
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Maxwell Tinsman

August 6, 2024

5  out of  5
rating by Maxwell Tinsman
"Great service, great rates, great people. Couldn’t ask for anymore out of an insurance agency!"
We responded:
"Thank you Maxwell! Appreciate your business! "
Profile photo of Josh and Sarah Chase

Josh and Sarah Chase

August 1, 2024

5  out of  5
rating by Josh and Sarah Chase
"Nancy is AMAZING and always provides us with great customer service. Anytime I have a question or need assistance she always goes above and beyond. She has definitely exceeded our expectations and the service she provides is a reason we choose State Farm for our insurance!"
We responded:
"Nancy is Amazing!!! I am so fortunate to have her on our team. Thank you for being such great customers! "
Profile photo of Cole Nesselrodt

Cole Nesselrodt

July 31, 2024

5  out of  5
rating by Cole Nesselrodt
"Very friendly group of people. Very happy I made the switch!"
We responded:
"Thank you Cole, we appreciate you insuring your auto and home with us! "
Profile photo of Cordale Kerns

Cordale Kerns

July 31, 2024

5  out of  5
rating by Cordale Kerns
"Awesome service! Kurtenbachs team is wonderful and very knowledgeable. 10/10 experience"
We responded:
"You are awesome Cordale! We appreciate you! "
Profile photo of Madi Hudson

Madi Hudson

July 31, 2024

5  out of  5
rating by Madi Hudson
"Great customer service! Questions were answered in a timely manner with thorough explanations of each policy."
We responded:
"Thank you Madi! I’m so happy Seth was happy to assist you with your life insurance! "
Profile photo of Madeline Supp

Madeline Supp

July 31, 2024

5  out of  5
rating by Madeline Supp
"Greg and his staff are the best around! You won't find a more helpful group of people."
We responded:
"Thank you Madeline! "
Profile photo of Seth Kirby

Seth Kirby

July 31, 2024

5  out of  5
rating by Seth Kirby
"Greg is the kind of guy you want in the trenches. Fantastic agent to have on your side, and wonderful staff to accompany him."
We responded:
"Thank you Seth! "
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Courtney Ryan

July 18, 2024

5  out of  5
rating by Courtney Ryan
"Greg and staff are very friendly and knowledgeable. Their customer service is excellent!"
We responded:
"Thank you Courtney! I’m proud of our team! "
Profile photo of Cherie Daughenbaugh

Cherie Daughenbaugh

July 17, 2024

5  out of  5
rating by Cherie Daughenbaugh
"Give the office a call. See what they can do for you. Friendly, knowledgeable staff."
We responded:
"Thank you Cherie!"
Profile photo of Chelsey Luke

Chelsey Luke

July 16, 2024

5  out of  5
rating by Chelsey Luke
"Seth Kirby is a premium State Farm employee who has all the chaRIZma. He answered all of questions thoroughly and was very knowledgeable when it comes to renters insurance."
We responded:
"Haha! Seth does have the charm! He knows his auto and home insurance as well!"
Profile photo of Bill Kirby

Bill Kirby

July 10, 2024

5  out of  5
rating by Bill Kirby
"Always been helpful and knowledgeable in assisting with any questions or issues."
We responded:
"Thank you Bill! We appreciate you allowing us to insure your home and auto insurance! "
Profile photo of Zach Kirby

Zach Kirby

July 9, 2024

5  out of  5
rating by Zach Kirby
"The staff is wonderful and always attentive."
We responded:
"Thank you Zach! We appreciate your business! "
Profile photo of Lesley Hammack

Lesley Hammack

July 9, 2024

5  out of  5
rating by Lesley Hammack
"Seth Kirby was knowledgeable and helpful, he answered all my questions. I’m very pleased!"
We responded:
"Thank you Lesley! Seth is great! "
Profile photo of Austin Rosenbaum

Austin Rosenbaum

July 9, 2024

5  out of  5
rating by Austin Rosenbaum
"Seth Kirby with State Farm is very knowledgeable and great to work with. 10/10 would recommend"
We responded:
"Thank you Austin! We appreciate you! "
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Michelle Dressel

July 9, 2024

5  out of  5
rating by Michelle Dressel
"Everyone is very helpful in all lines of insurance."
We responded:
"Thank you! "
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Dan Redding

June 4, 2024

5  out of  5
rating by Dan Redding
"Very friendly and helpful, excellent service."
We responded:
"Thank you Dan! "
Profile photo of None

None

April 9, 2024

5  out of  5
rating by None
"I recently switched my car and life insurance to State Farm with Erica and she was amazing! She explained everything with great detail! HIGHLY recommend Erica, Greg and all the girls in the office!"
We responded:
"Thank you! Erica is the best. Appreciate your business! "
Profile photo of Jonny Carpenter

Jonny Carpenter

March 8, 2024

5  out of  5
rating by Jonny Carpenter
"Can’t be more thankful for Greg as an agent. I haven’t needed a car in years but decided last Saturday to go and buy one. I forgot to give him a heads up I was planning this until I was already starting the paperwork at the dealership, which required to have Greg push through the car insurance before I could drive it off the lot. I was able to get in contact with him upon which he immediately went into the office to make sure to finalize everything before I even finished the paperwork. He is the epitome of a State Farm agent ‘being there’ when you need him. Thanks again Greg!!"
We responded:
"Well thank you Jonny, glad to help out. Enjoy your new ride!"
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Mark Whitsitt

January 19, 2024

5  out of  5
rating by Mark Whitsitt
"I switched my insurance coverage to Greg’s office about 6 months ago. As I was already covered by State Farm I knew the quality of coverage that was offered, however, from a customer service perspective Greg has taken my coverage to a whole new level. I recently had a small amount of damage to my car and was extremely stressed over the cost of the repair right after the holidays. With one call to Greg, all of my fears were put aside and I had a check for the cost of the repairs within days (not weeks). In my own profession, I try to provide the best customer service possible for my clients, but routinely I’m disappointed when working with other “professionals” for my own needs. This is not the case with Greg Kurtenbach and his State Farm Team. They’re the best in the business in my opinion and I’d highly recommend them! Thanks for all you do for your clients!!"
We responded:
"Thank you Mark! I appreciate your business! "
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Alicia Skinner

June 6, 2023

5  out of  5
rating by Alicia Skinner
"Recently all the contents of our A Renee home decor & clothing store were destroyed due to a fire in a building that we rented space in. Greg and his TEAM have been there to either answer or get the answers to questions we have had through the process, and there has been a lot. We are extremely thankful that he has chosen our community of Gibson City to have one of his State Farm offices."
We responded:
"Thank you Alicia. I'm sorry that you had to go through that experience. I'm glad State Farm was able to make good on the promise that we made to protect your business! "
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samuel browning

May 13, 2023

5  out of  5
rating by samuel browning
"Great"
We responded:
"Well thank you!"
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Kristi Kern

February 14, 2023

5  out of  5
rating by Kristi Kern
"We have had all our insurance policies with Greg and his team for years. They service has alwasy been incredible and everyone is easy to work with. We love having and knowing our local agent!"
We responded:
"Well thank you Kristi Kern! I remember meeting you and Eric a loooong time ago : )"
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holly haberkorn

February 14, 2023

5  out of  5
rating by holly haberkorn
"I've been a client of Greg's since I moved to Gibson City 15 years ago. The customer service is top notch and they are ALWAYS available to answer any questions in a timely manor! Love these guys!!"
We responded:
"Thank you Holly! It's always great working with you!"
Profile photo of Peter Calaway

Peter Calaway

December 26, 2022

1  out of  5
rating by Peter Calaway
"This is the got to be one of the worst companies that I have ever seen. My car battery has been dead for 3 days now and I can't get anyone out here to jump it. Please find someone else to insure your car."
We responded:
"Peter, I am very sorry for your experience. I tried to call you earlier this week but we must have a wrong number. State Farm (and the majority of insurance companies) uses a company called Agero for our towing services. Unfortunately when the demand is high for towing or service (such as the bad weather we had) they can be difficult to get a hold of. Please call my office and I can work through some solutions for you. Thanks you."